MESSAGE TO OUR CUSTOMERS (COVID-19) [1 May 2020]
As of May 1st, 2020, Ontario has implemented a closure of all non-essential businesses for an indefinite period of time. This will limit our ability to ship your online orders. Order shipments may be limited to every few weeks during the crisis.
Our ECG Naturals webstore will remain open to customers that wish to place an order. If your package cannot be shipped due to the ongoing crisis, you may still place your order, which we will ship when we are able, or when the closures have ended. Your credit card will not be charged until your order can be procesed and shipped.
For customers in the USA, currently cross border trade is still being delivered, but may be affected by this two week closure. You will be notified if your order will be shipped, and your credit card will not be charged until your order can be procesed and shipped successfully.
Keep calm and practice social distancing. Everyone can do their part by taking these proactive measures.